UNHCR and CHEP to improve delivery of life-saving refugee aid with supply chain study

Weybridge, United Kingdom, 10 September 2015 – CHEP, the world’s leading provider of pallet and container pooling solutions, is supporting the United Nations High Commissioner for Refugees (UNHCR) to perform an in-depth study of its global supply chain network to increase efficiency and reduce costs.

Vicente Escribano, Head of UNHCR’s Supply Management Logistic Service, said: “The efficiency of our supply chain is often literally a matter of life and death to the refugees and families we serve, so any improvements we can make could have a massive impact”.

“We approached CHEP as a global supply chain leader to ask if they would evaluate if and how improvements could be made to improve our logistics and associated costs. Working with CHEP is a great opportunity for UNHCR and CHEP providing its resources and expertise on a voluntary basis is a real bonus.”

UNHCR – the UN Refugee Agency – was established in 1950 by the United Nations General Assembly to help Europeans displaced by World War Two. Today, the agency is mandated to lead and co-ordinate activities worldwide to protect, and seek durable solutions for refugees.

UNHCR operates in 123 countries with a staff of more than 9,300, providing protection and assistance to more than 46 million refugees, returnees, internally displaced and stateless people. The budget has grown from US$300,000 in its first year to more than US$5 billion in 2014[1]. In 2014, UNHCR dealt with approximately 51.2 million people of concern: 33.3 million internally displaced people (IDPs) and 16.7 million refugees, plus another 10 million stateless people and more than 1.2 million asylum seekers.

CHEP provided its Plant Network Optimization (PNO) Team for the in-depth study, which is reviewing the current state of UNHCR resources to reduce the lead time required to service refugee camps. Currently CHEP’s PNO team is conducting a detailed analysis of UNHCR’s supply chain network in Africa.

UNHCR maintains a network of seven global stockpiles managed from distribution centers strategically located in Copenhagen (Denmark), Amman (Jordan), Dubai (UAE), Nairobi (Kenya), Isaka (Tanzania), Douala (Cameroon) and Accra (Ghana). If needed, UNHCR can ship core relief items (CRIs) from these stockpiles to assist up to 600,000 people within 72 hours. In 2014, UNHCR assisted over 15 million people in need.

CHEP’s Senior Vice President for Supply Chain, Carmelo Alonso Bernaola, said:  “The PNO team in the US has been leading this initiative. They are highly experienced but the UNCHR project is unique compared to other projects they have conducted. The UNHCR study involves multi-country, air, sea and road transportation and multiple data sources; factors which greatly increase the scale and complexity of the study”.

The study will be completed by late 2015 with findings and recommendations presented to UNHCR shortly afterwards. Brambles Limited, the parent company of CHEP, supports the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption. Brambles became a signatory to the UN Global Compact in June 2013.


About the UNHCR

The Office of the United Nations High Commissioner for Refugees (UNHCR) was established on December 14, 1950 by the United Nations General Assembly. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country. In more than six decades, the agency has helped tens of millions of people restart their lives. The UNHCR has received the Nobel Prize twice. Today, a staff of more than 9,000 people in over 125 countries continues to help tens of millions of people. For further information, visit



About CHEP

CHEP is a global provider of supply chain solutions serving the consumer goods, fresh food, beverage, manufacturing and retail sectors in more than 60 countries. CHEP offers a wide range of logistics and operational platforms and support services that are designed to increase performance and lower risk while improving environmental sustainability. CHEP’s 11,500-plus employees and more than 275 million pallets and containers deliver comprehensive coverage and exceptional value, supporting more than 500,000 customer touch-points for global brands such as Procter & Gamble, Sysco, Kellogg’s and Nestlé. CHEP is part of the Brambles Group, the operator of a portfolio that includes IFCO, the leading provider of Reusable Plastic Containers (RPCs) to the fresh food supply chain globally, as well as specialist container solutions providers to the automotive, aerospace and oil and gas sectors. For more information, visit


For more information please contact:


Víctor Collado

Director, Corporate Communications

Europe, Middle East & Africa

Brambles Limited

Tel: +34 659 691 864